At our platform, your privacy is of utmost importance. We are committed to handling your personal data responsibly and in accordance with various privacy laws, including those from Canada (PIPEDA), Quebec (Law 25), the EU (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.
This policy governs all aspects of our website, applications, services, and products where you might:
- Use our applications and services as a registered user.
- Visit any of our websites associated with this Privacy Policy.
- Engage with us through communications like newsletters, emails, phone calls, or text messages/SMS.
We collect personal data in various forms such as:
- Information related to your account setup and management.
- Payment details necessary for processing transactions.
- Financial records required for service delivery and account management.
- Details of your purchases to provide you with the services you request.
- Mobile device identifiers that help us enhance user experience and security.
- Location data where relevant to our services or as part of a feature’s functionality.
- Your feedback to improve our products and services.
- Social media information if you choose to connect with us through these platforms.
- Product information you provide during your interactions with our services.
We gather this information primarily through direct user input, interactions within our services, and by employing automated technologies that assist in optimizing user experience and service performance. In certain instances, third parties may also share data with us, and we encourage users to review the privacy policies of these third-party providers.
Our website uses cookies for various purposes, including:
- Strictly Necessary cookies that are essential for navigation and accessing secure areas of our site.
- Preference cookies that allow our website to remember choices you have made.
- Analytics cookies that help us understand how users interact with our services so we can make improvements.
You retain control over non-essential cookies, which you can manage through our Cookie Manager tool.
We are committed to retaining your personal data only for the duration necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes have been met and the law does not prevent us from doing so, we will delete or anonymize your personal data.
To ensure the security of your personal data, we implement organizational and technical safeguards that include encryption when transmitting data and collaboration with secure third-party vendors who process data on our behalf.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under 18 years of age. We do not knowingly collect personal data from children under this age.
As a user, you have several rights under the laws that apply to you, which may include:
- Accessing, rectifying, and erasing your personal data.
- Restricting the processing of your personal data.
- Having your personal data ported to another service provider.
- Objecting to certain types of processing.
- The right to non-discrimination for exercising your privacy rights.
- Filing appeals or complaints related to your privacy concerns.
- Withdrawing consent where it has been provided.
To exercise any of these rights, please reach out to our privacy team through the contact information provided.
We reserve the right to update this Privacy Policy at any time. Any changes will be clearly communicated via updates on our website.
Should you have any inquiries, wish to unsubscribe from our communications, or have questions regarding your personal data, please do not hesitate to contact us via email at [email protected] or by writing to the address specified in our contact information. Your privacy is our priority, and we are here to assist you with any concerns you may have.